SHIPPING & DELIVERIES
Harbour ships throughout the USA. For international deliveries, please contact us and we'll develop a custom quote for shipping & delivery.
Phone: +1 310 439 5972
Lead Times + Deliveries
In-Stock Designs ship within 3 Business Days
Standard Delivery | Curbside Express:
- West Coast: 5 - 7 business days
- East Coast: 7 - 10 business days
- On orders up to $4000 a flat rate shipping fee of $299 will apply.
- On orders over $4000 the shipping fee will be 6% of your total order.
Premium Delivery | White Glove:
- West Coast: 5 - 7 business days
- East Coast: 7 - 10 business days
- On orders up to $4000 a flat rate shipping fee of $399 will be apply.
- On orders over $4000 the shipping fee will be 8% of your total order.
All lead times are based on Harbour’s estimates of the commercial conditions, supplier lead times, supplier-related issues and current commitments from suppliers.
Due to factors beyond our control regarding backorders, general production, freight delays, adverse weather, etc., Harbour cannot and does not guarantee lead times. Orders may not be cancelled and deposits will not be refunded due to extended lead times or late deliveries.
White Glove Delivery
Services include delivery, installation and removal of all packing materials. The delivery fee quote is based on the number of pieces of furniture and includes all assembly, up to two flights of stairs (20 steps), placement and removal of all packing materials. Delivery fees are based on your zip code’s proximity to our warehouse. Delivery crews are not allowed to move your existing furnishings and/or take away any old furniture pieces in their truck
*Many apartment buildings require a COI (certificate of insurance) before delivery. If needed, please notify Harbour via your salesperson or email us at customerservice@shopharbour.com. If we are not made aware you may be responsible for additional fees incurred.
Split Shipments
Due to supply chain challenges, a portion of your order could be delayed. In the event that you require your order to be partially shipped, an additional shipping fee will be applied.
Customer Service
8AM-5PM PST
Phone: +1 310 439 5972
Email: customerservice@shopharbour.com